--- title: Can adopters use the trial and subscription for pets they already own? description: Adopters can use the free trial and monthly Petszel TeleAdvice subscription for pets they’ve adopted in the past, not just new adoptions. --- [Skip to content](https://support.petszel.com/en-us/sheltersupport/can-adopters-use-the-trial-and-subscription-for-pets-they-already-own#main-content) English - United States Show submenu for translations [![petszel-horizontal (3) copy-1](https://support.petszel.com/hs-fs/hubfs/petszel-horizontal%20(3)%20copy-1.png?width=300&height=80&name=petszel-horizontal%20(3)%20copy-1.png)](https://petszel.com/) Open main navigation Close main navigation - English - United States Show submenu for translations - [Contact us](mailto:support@petszel.com) [Contact us](mailto:support@petszel.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Shelter & Rescue Support](https://support.petszel.com/en-us/sheltersupport?hsLang=en-us) 2. [Teleadvice](https://support.petszel.com/en-us/sheltersupport/teleadvice?hsLang=en-us) # Can adopters use the trial and subscription for pets they already own? Yes! Adopters may use the free trial and any subsequent monthly subscription for previously adopted pets. - [FAQs](https://support.petszel.com/en-us/sheltersupport/faqs?hsLang=en-us#main-content) - [General](https://support.petszel.com/en-us/sheltersupport/faqs?hsLang=en-us#general) - [Pet Parent Experience](https://support.petszel.com/en-us/sheltersupport/faqs?hsLang=en-us#pet-parent-experience) - [Shelter & Rescue](https://support.petszel.com/en-us/sheltersupport/faqs?hsLang=en-us#shelter-rescue) - [Troubleshooting](https://support.petszel.com/en-us/sheltersupport/troubleshooting?hsLang=en-us#main-content) - [Logging In](https://support.petszel.com/en-us/sheltersupport/troubleshooting?hsLang=en-us#logging-in) - [Pet Parent Issues](https://support.petszel.com/en-us/sheltersupport/troubleshooting?hsLang=en-us#pet-parent-issues) - [Dashboard](https://support.petszel.com/en-us/sheltersupport/dashboard?hsLang=en-us#main-content) - [Organization Profile](https://support.petszel.com/en-us/sheltersupport/dashboard?hsLang=en-us#organization-profile) - [Survey Results](https://support.petszel.com/en-us/sheltersupport/dashboard?hsLang=en-us#survey-results) - [Integrations](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#main-content) - [PetPoint](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#petpoint) - [ShelterLuv](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#shelterluv) - [ShelterBuddy](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#shelterbuddy) - [Chameleon](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#chameleon) - [General Integration Topics](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#general-integration-topics) - [Animals First](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#animals-first) - [Onboarding](https://support.petszel.com/en-us/sheltersupport/onboarding?hsLang=en-us#main-content) - [FAQ](https://support.petszel.com/en-us/sheltersupport/onboarding?hsLang=en-us#faq) - [Reports](https://support.petszel.com/en-us/sheltersupport/reports?hsLang=en-us) - [Teleadvice](https://support.petszel.com/en-us/sheltersupport/teleadvice?hsLang=en-us) - [Hills Automated Reporting](https://support.petszel.com/en-us/sheltersupport/hills-automated-reporting?hsLang=en-us) - [Affording Care](https://support.petszel.com/en-us/sheltersupport/affording-care?hsLang=en-us#main-content) - [Insurance](https://support.petszel.com/en-us/sheltersupport/affording-care?hsLang=en-us#insurance) - [Adopter Hub](https://support.petszel.com/en-us/sheltersupport/adopter-hub?hsLang=en-us) [![Petszel Logo thumbnail (1)](https://support.petszel.com/hs-fs/hubfs/Petszel%20Logo%20thumbnail%20(1).png?width=94&height=77&name=Petszel%20Logo%20thumbnail%20(1).png "Petszel Logo thumbnail (1)")](https://petszel.com/) [mailto:support@petszel.com](mailto:support@petszel.com) Copyright © 2025, Petszel