Hills Automated Reporting

• What if our shelter setup is complicated?
• At what point in the adoption process does adopter data go to Hill's?
• We use an adoption contract or consent module in our shelter management system where adopters opt-in to partners. What type of consent is that?
• Validating Your Hill’s Food, Shelter & Love Credentials & Setting Consent Options
• When can we stop manual reporting?
• What if something goes wrong?
• What is my SAP number / Hill’s Shelter ID / Sold-To number?
• I already have a Petszel demo scheduled. Do I still need to sign up separately for automated Hill's Food Shelter Love program reporting?
• Am I locked into anything? 
• What happens to our historical data?
• Who do we contact?
• I have multiple Sold-To numbers. Which should I use?
• What do we do if we have multiple campuses running different instances of our shelter management system?
• In PetPoint, what is the Shelter Source ID?
• We’re changing shelter management software. Do we need to do anything to keep automated HFSL reporting?
• I received an invite from Hill’s to join the Food Shelter Love program, what do I do now?
• How do I find my brand shelter ID?
• How will I be able to view the submissions to Hill's?
• How is Petszel related to Hill’s?
• Do I still have to report to Hill's manually?
• What data does Petszel send to Hill's with this integration?
• What’s the difference between Petszel Post-Adoption and the Hill's Automated Reporting program?
• I don’t have access to Petszel to enter my information in. How do I get access?
• Error: “Shelter Details Did Not Match” — what does this mean?
• Error: “Shelter Not in System” — what should I do?
• What are errors shelters may see when signing up?
• My Hill’s number isn’t saving — what do I do?
• How do I know my Hill's automated reporting is live?
• I’m not sure if our consent process is compatible. What should I do?
• We’re no longer part of the Hill's Food Shelter Love program. How do we disconnect from Petszel?