--- title: How do I connect Animals First to the Petszel API? description: Connect Animals First to Petszel in about 5 minutes. Complete the onboarding wizard, request your API details, and we’ll handle the rest before you go live. --- [Skip to content](https://support.petszel.com/en-us/sheltersupport/how-do-i-connect-#main-content) English - United States Show submenu for translations [![petszel-horizontal (3) copy-1](https://support.petszel.com/hs-fs/hubfs/petszel-horizontal%20(3)%20copy-1.png?width=300&height=80&name=petszel-horizontal%20(3)%20copy-1.png)](https://petszel.com/) Open main navigation Close main navigation - English - United States Show submenu for translations - [Contact us](mailto:support@petszel.com) [Contact us](mailto:support@petszel.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Shelter & Rescue Support](https://support.petszel.com/en-us/sheltersupport?hsLang=en-us) 2. [Integrations](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us) 3. [Animals First](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#animals-first) # How do I connect Animals First to the Petszel API? ## Petszel works with Animals First to help your organization offer post-adoption support to every adopter, without adding work for your staff. Once your systems are connected, Petszel can automatically welcome new pet parents, share helpful resources, and keep adopters connected to your organization after they go home. Getting connected takes about five minutes on your end. ### Before you start You will need: - Access to the email account your organization uses to contact Animals First support - Authority to accept Petszel’s terms and conditions on behalf of your organization ### Step 1: Complete the Petszel onboarding wizard (3~ minutes) 1. Open the [Petszel onboarding wizard](https://shelter.petszel.com/onboarding/welcome) 2. Enter your organization’s details. 3. Review and sign the terms and conditions. That’s it for this step. After you sign, you will see an integrations page. You can skip it, since Petszel will handle the connection to Animals First for you. ### Step 2: Request your connection details from Animals First (~ 2 minutes) Animals First will provide three pieces of information that allow Petszel to securely connect to your account. Send the email below to **[support@animalsfirst.com](mailto:support@animalsfirst.com)** and CC support@petszel.com. **Subject:** Petszel Connection > Hi Animals First Team, > > We are participating in the Petszel program! Would you please provide the following information for our account so we can get our systems connected? > > - Client ID > - Client Secret > - Client Token > > Thanks! Copying Petszel on this email lets us pick up the details as soon as Animals First responds, so you don’t need to forward anything. ### What happens next - **We connect and test.** Once Petszel receives your connection details, our team links the two systems and tests the integration. - **Nothing goes out without your approval.** No emails or messages are sent to your adopters or staff during testing. - **You decide when to go live.** When testing is complete, we will check in with you. Your post-adoption support program launches only after you give the go-ahead. ### Frequently asked questions **Do I need to do anything on the integrations page in the wizard?** No. Petszel connects to Animals First directly once we have your connection details. **Is my information secure?** Yes. Your connection details are used only to link your Animals First account to Petszel and are stored securely. **How long does the connection take?** Your part takes about five minutes. Timing after that depends on when Animals First sends your connection details, and we will keep you updated through testing. **Who do I contact with questions?** Reach out to support@petszel.com and our team will be happy to help. - [FAQs](https://support.petszel.com/en-us/sheltersupport/faqs?hsLang=en-us#main-content) - [General](https://support.petszel.com/en-us/sheltersupport/faqs?hsLang=en-us#general) - [Pet Parent Experience](https://support.petszel.com/en-us/sheltersupport/faqs?hsLang=en-us#pet-parent-experience) - [Shelter & Rescue](https://support.petszel.com/en-us/sheltersupport/faqs?hsLang=en-us#shelter-rescue) - [Troubleshooting](https://support.petszel.com/en-us/sheltersupport/troubleshooting?hsLang=en-us#main-content) - [Logging In](https://support.petszel.com/en-us/sheltersupport/troubleshooting?hsLang=en-us#logging-in) - [Pet Parent Issues](https://support.petszel.com/en-us/sheltersupport/troubleshooting?hsLang=en-us#pet-parent-issues) - [Dashboard](https://support.petszel.com/en-us/sheltersupport/dashboard?hsLang=en-us#main-content) - [Organization Profile](https://support.petszel.com/en-us/sheltersupport/dashboard?hsLang=en-us#organization-profile) - [Survey Results](https://support.petszel.com/en-us/sheltersupport/dashboard?hsLang=en-us#survey-results) - [Integrations](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#main-content) - [PetPoint](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#petpoint) - [ShelterLuv](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#shelterluv) - [ShelterBuddy](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#shelterbuddy) - [Chameleon](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#chameleon) - [General Integration Topics](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#general-integration-topics) - [Animals First](https://support.petszel.com/en-us/sheltersupport/integrations?hsLang=en-us#animals-first) - [Onboarding](https://support.petszel.com/en-us/sheltersupport/onboarding?hsLang=en-us#main-content) - [FAQ](https://support.petszel.com/en-us/sheltersupport/onboarding?hsLang=en-us#faq) - [Reports](https://support.petszel.com/en-us/sheltersupport/reports?hsLang=en-us) - [Teleadvice](https://support.petszel.com/en-us/sheltersupport/teleadvice?hsLang=en-us) - [Hills Automated Reporting](https://support.petszel.com/en-us/sheltersupport/hills-automated-reporting?hsLang=en-us) - [Affording Care](https://support.petszel.com/en-us/sheltersupport/affording-care?hsLang=en-us#main-content) - [Insurance](https://support.petszel.com/en-us/sheltersupport/affording-care?hsLang=en-us#insurance) - [Adopter Hub](https://support.petszel.com/en-us/sheltersupport/adopter-hub?hsLang=en-us) [![Petszel Logo thumbnail (1)](https://support.petszel.com/hs-fs/hubfs/Petszel%20Logo%20thumbnail%20(1).png?width=94&height=77&name=Petszel%20Logo%20thumbnail%20(1).png "Petszel Logo thumbnail (1)")](https://petszel.com/) [mailto:support@petszel.com](mailto:support@petszel.com) Copyright © 2025, Petszel