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Logging In to Petszel: Staying Connected with Your Shelter
Petszel is invite-only and requires your adoption organization to be signed up—check your welcome email to get started or contact support if you need help.
How to Get Started with Petszel Post-Adoption Support
Petszel is an invite-only platform designed to provide tailored post-adoption support — no app download needed!
Eligibility and Getting Invited
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To access Petszel, your adoption organization must be signed up with Petszel
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If your shelter or rescue isn’t on Petszel yet, feel free to recommend us so they can join and support more pet parents like you!
How to Access Your Petszel Account
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If your organization partners with Petszel, you should have received a welcome email and text message
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Search your inbox or messages for a welcome from “Petszel”
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Click the “my pet parent app” link to get started
Didn’t Receive a Welcome Message?
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No worries! We’re here to help you get connected
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Simply email us at support@petszel.com and we’ll assist you in gaining access
💡 Tip: Check your spam or promotions folders if you don’t see the welcome message in your inbox.
We’re excited to support you and your new pet every step of the way!