--- title: "Logging In to Petszel: Staying Connected with Your Shelter" description: Petszel is an invite-only platform requiring your adoption organization to be signed up; check your welcome email to get started or contact support for assistance. --- [Skip to content](https://support.petszel.com/en/petparentsupport/login#main-content) English Show submenu for translations [![petszel-horizontal (3) copy](https://support.petszel.com/hs-fs/hubfs/petszel-horizontal%20(3)%20copy.png?width=300&height=80&name=petszel-horizontal%20(3)%20copy.png)](https://petszel.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@petszel.com) [Contact us](mailto:support@petszel.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Pet Parent Support](https://support.petszel.com/en/petparentsupport?hsLang=en) 2. [Pet Parent App](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en) 3. [How To Login](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#how-to-login) # Logging In to Petszel: Staying Connected with Your Shelter ## Petszel is invite-only and requires your adoption organization to be signed up—check your welcome email to get started or contact support if you need help. #### **How to Get Started with Petszel Post-Adoption Support** Petszel is an **invite-only** platform designed to provide tailored post-adoption support — no app download needed! ### Eligibility and Getting Invited - To access Petszel, your **adoption organization must be signed up with Petszel** - If your shelter or rescue isn’t on Petszel yet, feel free to **recommend us** so they can join and support more pet parents like you! ### How to Access Your Petszel Account - If your organization partners with Petszel, you should have received a **welcome email and text message** - Search your inbox or messages for a welcome from **“Petszel”** - Click the P**et Owner App** link to get started ### Didn’t Receive a Welcome Message? - No worries! We’re here to help you get connected - Simply email us at **support@petszel.com** and we’ll assist you in gaining access 💡 **Tip:** Check your spam or promotions folders if you don’t see the welcome message in your inbox. We’re excited to support you and your new pet every step of the way! - [Troubleshooting](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#main-content) - [Vaccines and Medical Records](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#vaccines-and-medical-records) - [Technical Issues](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#technical-issues) - [FAQs](https://support.petszel.com/en/petparentsupport/faqs?hsLang=en#main-content) - [Pet Parent Experience](https://support.petszel.com/en/petparentsupport/faqs?hsLang=en#pet-parent-experience) - [Pet Parent App](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#main-content) - [Pet Profile](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#pet-profile) - [Find a Pet Care Provider](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#find-a-pet-care-provider) - [How To Login](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#how-to-login) - [Update Info](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#update-info) - [Surveys](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#surveys) - [Petszel TeleAdvice](https://support.petszel.com/en/petparentsupport/petszel-teleadvice?hsLang=en) [![Petszel Logo thumbnail (1)](https://support.petszel.com/hs-fs/hubfs/Petszel%20Logo%20thumbnail%20(1).png?width=94&height=77&name=Petszel%20Logo%20thumbnail%20(1).png "Petszel Logo thumbnail (1)")](https://petszel.com/) [mailto:support@petszel.com](mailto:support@petszel.com) Copyright © 2025, Petszel