--- title: "Surveys: What to Expect and When Will I Get Them? " description: After adoption, Petszel sends short surveys at key milestones—like Day 1, Week 1, and Month 3—to help support you and your new pet's adjustment journey. --- [Skip to content](https://support.petszel.com/en/petparentsupport/surveys#main-content) English Show submenu for translations [![petszel-horizontal (3) copy](https://support.petszel.com/hs-fs/hubfs/petszel-horizontal%20(3)%20copy.png?width=300&height=80&name=petszel-horizontal%20(3)%20copy.png)](https://petszel.com/) Open main navigation Close main navigation - English Show submenu for translations - [Contact us](mailto:support@petszel.com) [Contact us](mailto:support@petszel.com) How can we help you? - There are no suggestions because the search field is empty. 1. [Pet Parent Support](https://support.petszel.com/en/petparentsupport?hsLang=en) 2. [Pet Parent App](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en) 3. [Surveys](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#surveys) # Surveys: What to Expect and When Will I Get Them? ## Your Post-Adoption Support Journey with Petszel 🐾 Bringing home a new pet is exciting, emotional, and sometimes a little overwhelming — and you don’t have to navigate it alone. Petszel partners with your shelter or rescue to provide thoughtful, timely support during your pet’s most important adjustment milestones. Through short check-in surveys, helpful resources, and personalized follow-up options, we’re here to help you succeed — for life. This guide explains when you’ll hear from us, what to expect, and how Petszel supports you beyond surveys. #### 📅 Your Post-Adoption Survey Timeline After adoption, you’ll receive brief, mobile-friendly surveys by email and/or text message. Each one takes just a few minutes to complete and is designed around common pet adjustment stages. ### 🗓 Day 1 — First Impressions Your first day home is a big one! We’ll ask a few quick questions about: - How your pet is settling in - Initial behavior or stress signs - Any immediate questions or concerns This early check-in allows your shelter to provide **fast, proactive support** if needed. --- ### 🗓 Week 1 — Settling In The first week often brings new discoveries. We’ll check in about: - Eating, sleeping, and bathroom routines - Early training or litter box progress - Adjustment to your home, family members, or other pets If anything feels challenging, you can request support directly in the survey. --- ### 🗓 Month 1 — Building Your Bond By now, you’re getting to know each other better. This survey explores: - Bonding and attachment - Training progress - Vet visits and health updates - Ongoing adjustment questions This is a great time to share what’s going well — and where you’d like guidance. --- ### 🗓 Month 2 — Continued Adjustment Many pets continue refining routines at this stage. We’ll ask about: - Behavior improvements or emerging concerns - Socialization progress - Energy levels and enrichment needs This helps identify any patterns before they become bigger challenges. --- ### 🗓 Month 3 — The “Rule of 3” Milestone Behavior experts often reference the **“Rule of 3”**: - 3 days to decompress - 3 weeks to learn routines - 3 months to fully settle in At this important milestone, we check in to ensure everything feels stable and supported. --- ### 🗓 Month 4 — Share the Joy This one is fun! 🎉 You’ll be invited to: - Submit a favorite photo - Share a short story about your journey together With your permission, your shelter may feature your story in newsletters or social media to inspire future adopters. --- ### 🗓 Month 6 — Long-Term Progress At six months, we look at: - Long-term stability - Behavior consistency - Overall satisfaction This milestone helps shelters measure retention and ongoing success. --- ### 🗓 Year 1 — Celebration & Reflection One full year together! We’ll invite you to reflect on: - Your adoption journey - Growth and changes - Lessons learned - How your pet has become part of your family It’s a meaningful way to celebrate your success story. --- #### 💡 What Else You’ll Receive (Beyond Surveys) Petszel isn’t just check-ins — it’s an entire post-adoption support system. Along with surveys, you may receive: ### 📚 Helpful Care Resources - Training tips for common behaviors - House-training and litter box guidance - Socialization advice - Enrichment and exercise ideas - Transition support for shy or nervous pets These resources are tailored to common challenges at each stage. --- ### 🩺 Health & Wellness Reminders - Preventative care guidance - Vaccination and vet visit reminders - Nutrition and feeding tips - Seasonal safety information --- ### 🐶 Behavior Support Recommendations If your survey responses indicate challenges (like chewing, barking, fearfulness, or scratching), you may receive: - Expert-backed articles - Step-by-step guidance - Recommendations to reach out for additional help --- ### 📞 Easy Access to Support If you ever need help, you can: - Request follow-up directly in a survey - Choose your preferred contact method - Indicate the best time to reach you Your shelter or rescue will be notified so they can respond appropriately. --- ### 📸 Community & Story Sharing Opportunities Your updates help: - Celebrate adoption success - Inspire future pet families - Strengthen the shelter community Many adopters love seeing their pets featured! --- #### 💬 Why Your Responses Matter Every survey you complete helps: - Ensure pets remain in loving homes - Identify challenges early — before they escalate - Improve adoption programs for future families - Strengthen communication between adopters and shelters - Celebrate success stories that make a difference Your voice directly shapes better outcomes for pets everywhere. --- #### 🐾 What If I Miss a Survey? No worries! You’ll receive reminder messages if you don’t respond right away. You can complete surveys from your phone, tablet, or computer — whenever it’s convenient. --- #### 🧡 Our Goal Adoption doesn’t end when you walk out the door — it’s just the beginning. Petszel’s post-adoption journey is designed to: - Reduce stress - Build confidence - Strengthen your bond - Provide timely support - Celebrate your success We’re honored to be part of your pet’s story — and we’re here whenever you need us. --- #### Summary After adoption, Petszel sends milestone-based surveys and supportive resources to guide you through every stage of your new life together. From early adjustment to year-one celebrations, you’ll receive personalized check-ins, helpful guidance, and easy access to support — all designed to help you and your pet thrive. - [Troubleshooting](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#main-content) - [Vaccines and Medical Records](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#vaccines-and-medical-records) - [Technical Issues](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#technical-issues) - [FAQs](https://support.petszel.com/en/petparentsupport/faqs?hsLang=en#main-content) - [Pet Parent Experience](https://support.petszel.com/en/petparentsupport/faqs?hsLang=en#pet-parent-experience) - [Pet Parent App](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#main-content) - [Pet Profile](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#pet-profile) - [Find a Pet Care Provider](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#find-a-pet-care-provider) - [How To Login](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#how-to-login) - [Update Info](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#update-info) - [Surveys](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#surveys) - [Petszel TeleAdvice](https://support.petszel.com/en/petparentsupport/petszel-teleadvice?hsLang=en) [![Petszel Logo thumbnail (1)](https://support.petszel.com/hs-fs/hubfs/Petszel%20Logo%20thumbnail%20(1).png?width=94&height=77&name=Petszel%20Logo%20thumbnail%20(1).png "Petszel Logo thumbnail (1)")](https://petszel.com/) [mailto:support@petszel.com](mailto:support@petszel.com) Copyright © 2025, Petszel