---
title: What is Petszel TeleAdvice and how does it work?
description: Need pet help? With Petszel TeleAdvice, you’ve got 24/7 access to vet pros for everything from tummy troubles to tick talk—by chat, phone, or video!
---

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1. [Pet Parent Support](https://support.petszel.com/en/petparentsupport?hsLang=en)
2. [Petszel TeleAdvice](https://support.petszel.com/en/petparentsupport/petszel-teleadvice?hsLang=en)

# What is Petszel TeleAdvice and how does it work?

## 24/7 vet help via video, chat, or phone—advice anytime!

Petszel TeleAdvice provides pet parents 24/7 access to veterinary professionals, via video, live chat, or phone. 

**Emergency?** Worried about an emergency? We can help you decide whether an injury or illness necessitates a trip to the ER or if you can wait for a regular veterinary appointment. 

**Health & Wellness:** We can advise on a host of topics, including sneezing and coughing, allergies, pain and arthritis, vomiting and diarrhea, ear and skin issues, lumps and bumps, dental health, trembling and shaking, urinary health, and more. 

**Pet Care Advice:** We’re here to answer general pet health questions on topics such as acclimating new pets to your home, vaccines, diet and nutrition, fleas, ticks, heartworms, and much more. 

- [Troubleshooting](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#main-content)

    - [Vaccines and Medical Records](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#vaccines-and-medical-records)
    - [Technical Issues](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#technical-issues)
- [FAQs](https://support.petszel.com/en/petparentsupport/faqs?hsLang=en#main-content)

    - [Pet Parent Experience](https://support.petszel.com/en/petparentsupport/faqs?hsLang=en#pet-parent-experience)
- [Pet Parent App](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#main-content)

    - [Pet Profile](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#pet-profile)
    - [Find a Pet Care Provider](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#find-a-pet-care-provider)
    - [How To Login](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#how-to-login)
    - [Update Info](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#update-info)
    - [Surveys](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#surveys)
- [Petszel TeleAdvice](https://support.petszel.com/en/petparentsupport/petszel-teleadvice?hsLang=en)

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