---
title: Who Do I Contact If I Have a Technical Issue?
description: Contact Petszel support at support@petszel.com for help with the platform, and reach out to your shelter or veterinarian for pet health and behavior questions.
---

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- [Contact us](mailto:support@petszel.com)

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1. [Pet Parent Support](https://support.petszel.com/en/petparentsupport?hsLang=en)
2. [Troubleshooting](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en)
3. [Technical Issues](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#technical-issues)

# Who Do I Contact If I Have a Technical Issue?

## For help with Petszel platform issues, email support@petszel.com, and for pet health or behavior questions, contact your shelter or veterinarian directly.

#### How to Get Support from Petszel

If you need help using Petszel or have questions about your account, our support team is here for you!

### How to Contact Petszel Support

- Email us anytime at **support@petszel.com**
- Including **screenshots** of the issue helps us understand and resolve your problem faster

### For Questions About Your Pet’s Health or Behavior

- Please reach out directly to your **shelter, rescue, or veterinarian**
- They have the expertise and your pet’s medical history to provide the best care and advice

💡 **Tip:** Use Petszel for platform support, but always contact your vet or shelter first for urgent or health-related concerns.

 

- [Troubleshooting](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#main-content)

    - [Vaccines and Medical Records](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#vaccines-and-medical-records)
    - [Technical Issues](https://support.petszel.com/en/petparentsupport/troubleshooting?hsLang=en#technical-issues)
- [FAQs](https://support.petszel.com/en/petparentsupport/faqs?hsLang=en#main-content)

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    - [Find a Pet Care Provider](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#find-a-pet-care-provider)
    - [How To Login](https://support.petszel.com/en/petparentsupport/pet-parent-app?hsLang=en#how-to-login)
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