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Can the Petszel TeleAdvice team get in touch with the shelter to involve them if needed?

Whether you want updates on every call or prefer to stay hands-off, Petszel TeleAdvice flexes to match your shelter’s style.

This is entirely up to you.  Different organizations desire different levels of involvement. You will be able to configure Petszel TeleAdvice to involve your organization as much - or as little - as you like. Petszel TeleAdvice will address the situation, providing guidance at triage. If your organization has opted to be updated on calls to our service, we will provide you with an update after the call is complete.