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Integrations
PetPoint
ShelterLuv
ShelterBuddy
Chameleon
General Integration Topics
- How do I find my brand shelter ID?
- Validating Your Hill’s Food, Shelter & Love Credentials & Setting Consent Options
- How do I connect to the Petszel API?
- I received an invite from Hill’s to join the Food Shelter Love program, what do I do now?
- We’re changing shelter management software. Do we need to do anything to keep automated HFSL reporting?
- In PetPoint, what is the Shelter Source ID?
- What is my SAP number / Hill’s Shelter ID / Sold-To number?
- I already have a Petszel demo scheduled. Do I still need to sign up separately for automated Hill's Food Shelter Love program reporting?
- I have multiple Sold-To numbers. Which should I use?
- We use an adoption contract or consent module in our shelter management system where adopters opt-in to partners. What type of consent is that?
- What do we do if we have multiple campuses running different instances of our shelter management system?
- How will I be able to view the submissions to Hill's?
- What data does Petszel send to Hill's with this integration?
- I’m not sure if our consent process is compatible. What should I do?
- How do I know my Hill's automated reporting is live?
- Do I still have to report to Hill's manually?
- Error: “Shelter Details Did Not Match” — what does this mean?
- Error: “Shelter Not in System” — what should I do?
- My Hill’s number isn’t saving — what do I do?
- What are errors shelters may see when signing up?
- I don’t have access to Petszel to enter my information in. How do I get access?
- How is Petszel related to Hill’s?
- What’s the difference between Petszel Post-Adoption and the Hill's Automated Reporting program?
- We’re no longer part of the Hill's Food Shelter Love program. How do we disconnect from Petszel?