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Understanding Your Monthly Survey Summary Email
Each month, Petszel sends your organization an email summarizing your adopter survey activity from the previous month to help you stay informed about how adopters are engaging with your post-adoption support—and shows the progress your shelter is making over time.
What This Email Is
The monthly email provides a concise summary of how many surveys your adopters completed across every stage of your shelter-branded post-adoption journey. You’ll see two key metrics for each survey:
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Completed Last Month – How many adopters submitted that survey in the last calendar month
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Completed All Time – Total number of completed surveys since you joined Petszel
Example of the data included:
| Survey | Completed Last Month | Completed All Time |
|---|---|---|
| Day 1 | 32 | 32 |
| Week 1 | 26 | 26 |
| Month 1 | 24 | 24 |
| Month 2 | 18 | 18 |
| Month 3 | 22 | 22 |
| Month 4 | 7 | 7 |
| Month 6 | 19 | 19 |
| Annual | 34 | 34 |
Why We Send It
We send this monthly report because:
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Shelters want quick visibility into how often adopters are engaging.
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Survey completions help you measure post-adoption success—including early health questions, behavior feedback, and requests for help.
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These insights help you strengthen adopter support, track outreach needs, and demonstrate program impact.
Shelters often tell us they forward this email internally to leadership, teams, and board members as a simple pulse check on how their adopters are doing.
Go Deeper: Log In to Your Dashboard
The email is just the overview. For full detail, your dashboard gives you:
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Complete survey responses
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Trends over time
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Categories of adopter needs
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Ability to filter by date, survey type, or species
If you haven’t logged in recently, the monthly email is a great reminder to explore how your adopters are doing and where you can take action.